Go to Settings > Wi-Fi > Advanced and turn off Avoid poor connection in your device Settings, if your device has this option.

Change the Android settings on your device:.

If you're still having trouble, try connecting to a different type of network.

Tap Reinstall profile in the Settings menu and follow the instructions.

Turn Airplane Mode on your device on and off.

If you're still having trouble, try the following:

Go to Wi-Fi and find the network you're connected to.

A firewall app or other VPN app isn't interfering.

You've installed the latest version of Safe Wi-Fi.

If you see an error that says you're connected to a network that requires authorization, make sure:.

*These plans are no longer available to add to your account. Note: To subscribe multiple devices, you must be the Account Owner or Account Manager.

Android™ smartphones and network-enabled tablets (OS 4.4.1 and newer)įor more information about your device's ability to use Safe Wi-Fi, see your User Guide.

Devices with PTT (Push to Talk) enabled.

Non-Nationwide plans such as America's Choice®.However, the service can't be used with the following: Unlimited plans you can mix and match (i.e., Start Unlimited, Play More Unlimited, Do More Unlimited, Get More Unlimited, Above Unlimited*, Beyond Unlimited*, Go Unlimited*).Safe Wi-Fi is compatible with most Verizon Wireless data plans, including:

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